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Get Apple IT Support
We will be closed starting Wednesday 11/22-11/26
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Are You Looking For An IT Company That Knows Apple, Is Friendly, Extremely Responsive, And Easy To Work With?

If So, You've Come To The Right Place!
Triad Mac is dedicated to supporting local small and medium businesses who just want their technology to work. No more having to call on technicians who don't know, or having to rely on Apple for your technical support. Our Apple IT support helps our customers get the most out of their technology.

Our Technicians are Former Apple Employees
iOS Device CertifiedApple Certified Mac Technician Mac Intigration 10.7 Mac Intigration 10.8 Mac Intigration 10.9 Mac Intigration 10.10 Mac Intigration 10.11 Mac Intigration 10.12 iWork iLife

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336.310.6622
Fri 9:52 PM


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Help Is Just A Click Away

When you are having an issue you want help fast. Triad Mac's proprietary software sits on the menu bar of every machine making help just a click away. This creates a ticket sent immediately to our staff allowing your staff to keep working while we fix the issue.
Current Response Time

Committed to having the fastest
response time!

We Keep An Eye On Things

Assistant not only allows you to contact us when having issues, but also monitors your hardware and alerts us when something is wrong. With Assistant, hardware issues can be caught before they cause major issues for you and your computer.

Diagnostics as well as asset management for all of your machines are live and avaliable at any time through our web portal. Our technicians monitor your machines regularly along with our software, this way you always know what is going on.



Mixed Enviroment? No Problem

Most businesses benefit from a multitude of different technologies. Working with PC and Mac in your business? Our technicians along with our partners are certified in the technologies our business customer's rely on. We help numerous businesses who have mixed enviroments, internal IT departments as well as a current IT solution who need help with both platforms. Get the best of both worlds from Triad Mac.







24/7 Monitored Server & Network

Your server runs the show. It holds all of your sensitive files, coordinates with all of your computers, and allows your business to function. It is perhaps the most essential part of your IT infrastructure. That is why we include your server, storage, routers, and firewall. We maintain them, upgrade them, and monitor them 24/7.

Learn more about monitoring

Never Miss A Beat

Your business can come to a hault when an employee is without their computer. This is why Triad Mac created its loaner program. We provide a loaner to each of our MacIT customers. When a machine needs to be repaired it can happen without missing a beat.

Learn more about loaners

Backup In The Cloud

When your business is digital media, your files are your business. Backing up your files and being able to recover them on demand and be back up and running immediately is crucial. Triad Mac includes off-site backup giving you piece of mind and the ultimate protection for your businsess.

Learn more about off-site backup

WHAT OUR CLIENTS ARE SAYING:
  • Triad Mac is providing a superior IT experience for us. We already had a pretty solid strategy, but we now feel even more stable and secure. I'm better able to focus on my primary business responsibilities by depending on Triad Mac.
  • "Triad Mac really knows there stuff. On top of their Mac expertise, they are one of the most customer-centric service providers I have worked with."
  • "Their expertise, beyond exceptional customer service, ridiculously fast response time, and general awesomeness make them a company that I would gladly recommend to ANY Apple or mixed-environment office."
  • "We cannot say enough good things about this company. Prior to Triad Mac there was no local company dedicated to on-site Mac Support in the area. Our network is running like it should now and we owe it all to Triad Mac!"
  • "In just a short period of time they have become our go to source for delivering expert professional services and support on all Apple platforms"
  • "These people know their 'stuff.' I would highly recommend their services to anyone that has a creative agency and/or use Macs."
  • "Triad Mac has provided invaluable service to our agency for the last 6 months. They truly understand the world of the Mac. Whether it's a hardware related issue or one specific to a Mac program, they provide the insight needed to quickly fix the problem."
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Contact Us


TRIAD MAC
851 OLD WINSTON ROAD UNIT 109
KERNERSVILLE, NC 27284
PHONE: 336.310.6622
EMAIL: INFO@TRIADMAC.COM
TRIAD MAC | Apple Support Specialist

Triad Mac, LLC BBB Business Review

Serving: Winston-Salem, High Point, Greensboro, Kernersville, and In-Between.
iTunes, iPhone, iPad, Mac, & Apple are all registered trademarks of Apple Inc.

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